Fan Experience At IZOD a Joke
A Daily Babble Production
The New Jersey Nets are taking an interesting approach to ticket sales this season. Their ability to sell tickets has been so underwhelming that they have resorted to coming as close as possible in the Ticketmaster era to literally giving away tickets.
A few weeks back, a relative forwarded me a link advertising a Nets promotion offering "complimentary" tickets to any of several games in December and January and a few select contests over the course of the season. All I had to do was go through Ticketmaster's standard online Nets ticket sales and use a coupon code provided on site, and I would have clinched my attendance privileges at the IZOD Center.
This sounded too good to be true, of course. It wasn't. A few clicks later, I had acquired four lower level seats to last night's Grizzlies-Nets contest for a total of $6.50. The tickets were listed as $0.00 but "[included] a $0.75 ticket fee." Why that is, I'm not sure, but I'm not complaining. Ticketmaster hit me with its standard nonsense, a $3.50 order processing charge, and the tickets were mine, to be left at will call.
To this point, I should really be a bit more positive. As a fan who loves going to games anytime, anywhere, it's fantastic to have an opportunity like this, and it's cool of the team to offer such a promotion (in contrast, the last time I bought four tickets to a Knicks game, they ran $160 and were supposedly acquired below face value). I'm grateful to the Nets for that, and I should preface the rest of these remarks by saying that because I went to the game with a couple of people I really enjoy being around, and because I would watch hoops from the middle of a crowded prison if need be, I had a blast on a personal level last night. But with that said, each trip to the IZOD Center makes it clear that giving away tickets might be the Nets' only way to get bodies in the seats, and the IZOD arena experience is as bad as any I've had.

Forgetting the fact that the East Rutherford arena is located in the less-than-optimally-accessible Meadowlands complex, the experience inside is a mess. ESPN lists the Nets at averaging 15,399 fans per game (the 77 percent capacity ranks 24th in the league), but there is no doubt that is in tickets paid. It's hard to imagine there were anywhere close to the reported 11,552 observers at the arena last night as 6,000 seemed a generous estimate. In fact, we were partially responsible for two no-show attendances on our own as a complete stranger handed us two more lower level seats on our way in, both listed at $85 face value.
As was the case in my visits last season, the fans that were in attendance showed little to no interest in the basketball game. There was little hoops talk amongst the sparse clusters in the stands around us, and there wasn't even much of that standard "Our boys are playing, let's get a win" buzz that most arenas seem to have a night-to-night basis. With the exception of one breakaway Vince Carter dunk, the crowd couldn't be bothered to make any noise without prompting from some dopey scoreboard graphic imploring it to get loud, and even then the response was pedestrian (which led to an increase in the amplitude of the blaring music from the sound system, presumably as compensation). It legitimately felt as if I were in a building semi-full of people who flatly didn't care about the supposed main attraction, a step down from feeling as though I were at a Celts home game for a green visit a season ago. The only word that comes to mind to describe the IZOD crowd is "nondescript." The fans add nothing to the atmosphere.
Oddly enough, in a place with so few spectators, security manages to be as inflexible as imaginable. On several occasions over the last two seasons, I've attempted to walk down into the lower level just to watch players shoot around well in advance of the game. On each occasion, security denied that request (something I can't remember happening at any other basketball arena or baseball stadium I've attended), refusing to grant anyone access into a section for which he wasn't ticketed, even with more than half an hour to game time. Too bad. One would think the organization would want as many people around the court as possible when the cameras start rolling. Baffling.
The one guy in the building who does seem to care at all about the game is PA man Gary Sussman, as evidenced by his over-the-top pronouncements for every Nets play of any consequence. While he is no doubt to be commended for bringing the energy, the corniness gets to me from time to time: "Did you SEEEEE VC?", "Yi-normous!", "VC off another Yi-Z feed" and some purely incomprehensible screaming for every Brook Lopez dunk all made appearances throughout the evening. The more I think about it, the more of a highlight of the IZOD Center experience this becomes.
The possibility of being left to one's own thoughts during a break in the action is all but none. Until the game's final television timeout at the 2:14 mark in the fourth quarter, we were constantly bombarded with either the underwhelming Nets Dancers or some odd gimmicks that involved contestants engaging in any number of confusing behaviors, including adults shooting baskets while attached by bungee cords and kids dribbling through cones in oversized sneakers and then missing lay-ups. The real problem with these contests was the accompanying ring leader who ran around screaming into a bullhorn, thus essentially forcing spectators to pay attention to the nonsense occurring on the court, all the while reminding us, "In the event of a tie, a previously held coin toss has determined our winner." Each of the first two contest winners was indeed pronounced by previously determined coin toss. Would it seriously be such a sin to leave folks to their own devices for a few minutes each night?
The fans don't come. The fans don't seem to care. Security isn't particularly friendly. The parlor games are especially annoying, even in a sport where more and more arenas seem to rely on them to keep ever-fidgety fans occupied during timeouts. That the Nets are being kind enough to provide practically free tickets is a really cool step in the right direction, and for all my complaining, I'd take the team up on any future offers. But that doesn't change the fact that the IZOD Center offers one of the worst arena experiences around.
***
Some notes on the basketball portion of the night, which featured a sloppily played 100-89 Nets win over Memphis:
- Marc Gasol is the worst defender this side of Zach Randolph. He's absolutely clueless. The man is slow-footed and doesn't get back down the floor well in the first place, but he only compounds it by consistently losing his man and doing a miserable job defending the screen and roll. Gasol had trouble all night figuring out when to switch and how far to go to effectively hedge on screens, and the result was open dunks galore for Brook Lopez. Lopez went 8-for-11, mostly on uncontested finishes. The defining image of the two centers for the evening was a second-half play on which the Nets set up their offense and found Lopez standing wide open for a dunk in the middle of the lane just as Gasol was crossing the timeline to get into the play. Meanwhile, not a single Memphis player showed the slightest inclination of rotating to the paint to put up any sort of obstacle for Lopez. Mind-boggling.
- For as much as I enjoy ripping on him, Vince Carter was great. He looked interested from the start, knocking down several mid-range jumpers and leaping into the stands to save a ball in-bounds during his 13-point first quarter. He played efficient basketball, took wise shots and led the offense beautifully all night, finishing a smooth 6-for-11 from the field en route to 25 points, 12 assists and six boards. Hard to envision a more impressive all around night for VC. No loafing to be found. Well done, sir.
- VC also has the special ability to snap into position to preen for the cameras as soon he releases the ball. It's uncanny.
- The lack of motion in Marc Iavaroni's offense is astounding. Many of the Grizzlies do little to no moving without the basketball in their hands. O.J. Mayo in particular was repeatedly guilty of jogging to a corner at the beginning of a play and then standing there through the entire set. Rudy Gay did some of the same, and on one occasion, Iavaroni called a set that led to both players jogging to the left corner to chill. Mass confusion ensued. For all the offensive talent on this team, it's easy to see how the lack of useful movement or cohesiveness between its components short-circuits the 26th-ranked offense.
- Make no mistake, for all the dysfunction as an offensive unit, the talent is there. Rudy Gay's explosiveness to the basket is a sight to behold. He made Yi Jianlian look silly on a play that started outside the circles above the left elbow and seemed to end a step later with Gay flushing the ball home from the right side of the hoop. His quickness and leaping abilities are incredible, and he's got plenty of scoring touch away from the basket as well. Mayo canned four treys and made a couple of flashy dribble moves to get himself good looks from mid-range and in the paint. Both are impressive individual talents who have a long way to go as far as functioning in an effective team offense is concerned.
- One more Mayo downer note: He had not one but two entry pass attempts turn into turnovers because he failed to even get the ball above his own man. The lobs were deflected and knocked away at nearly the point of release on both occasions.
- Yi looked good, knocking down several jumpers en route to a 20-point night on 7-for-13 shooting. Same goes for Bobby Simmons, who scored 10 of his 12 points in the first quarter, mostly on shots from the left baseline, two of which came from beyond the arc.
- The Memphis point guard situation is a long way from resolved. Both Kyle Lowry and Mike Conley looked shaky at best. Each had the ball taken away from him in the backcourt, and neither looked particularly adept at running a professional offense. Lowry is a tough player who earned multiple opportunities to convert three-point plays by finishing lay-ups with contact, but he also missed a couple around the rim after creating space for himself. As for Conley, as my close friend and mentor The Babe noted, "He was the quickest player on the court in college. That isn't so here, and that takes away a lot of what he can do." Amen.
The highlight of the night was, of course, a stop in the city en route to Jersey for a bite at Gyro II. There is nothing like taking a few more years off my life expectancy with the world's sweetest sauce, some greasy gyro meat and burnt onion rings. Mmm.
Comments
If Mayo knew something about basketball...
…he wouldn’t be throwing that ball over the top at all. You say that he “failed to even get the ball above his own man,” but he shouldn’t have been trying to. The proper play is to fake it over the top, take a dribble, and then throw a wrap-around bounce pass. Any high school coach worth his stripes knows that.
2. The point guard situation there isn’t resolved because they both suck. The only way it will be resolved is if they trade for Andre Miller or draft Ricky Rubio.
by mvnclipper on
Jan 8, 2009 2:40 PM EST
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Agreed about Mayo's entry passing,
and thanks for mentioning it. But I figure if you’re going to do it wrong and go high, might as well at least get it over your man, right?
I’m curious to see what happens as Lowry and Conley have more time to grow in the backcourt, but the early returns haven’t been encouraging.
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 8, 2009 4:40 PM EST
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You'll have to click on the link for that :-)
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 8, 2009 4:41 PM EST
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Thanks. found it when I clicked.
Just picked up 6 tickets to see the Blazers.
by wondahbap on
Jan 8, 2009 4:52 PM EST
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Heh, I've got four myself (actually bought them prior to the Memphis game)
where ya sitting?
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 8, 2009 4:53 PM EST
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sec 206 row 14 1-6
But I might pick up 2 more to get better seats if I can. You?
by wondahbap on
Jan 8, 2009 5:08 PM EST
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i'll be in 210, row 8 (looks like the Blazers understandably are a hotter get than Memphis)
come say hello! I should be there from about 45 minutes before the game all the way through…
And since I was surprised to see you asking about the tickets as a Laker fan, are you from the East Coast or just in town around that time?
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 8, 2009 5:23 PM EST
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ah, dopey me, thanks
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 8, 2009 5:27 PM EST
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nicely done
Is that a ridiculous deal or what?
How long is the trip for you to IZOD?
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 8, 2009 5:27 PM EST
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I get to NYC in about 2.5 hours.
So Izod should be 3 to 3.5
by wondahbap on
Jan 8, 2009 5:29 PM EST
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Steve.
I doubt I’ll be able to get 8 other people to come with me, maybe 3-5, so I’ll have extras. Maybe you have some fans here on your site you might want to give them to. I’m sure one thing any Laker fan and Celtic fan can agree on is a mutual disdain for Vince.
by wondahbap on
Jan 8, 2009 5:47 PM EST
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Haha, you got that right (although you'll note my comment above that he was great last night)
CB folks, you heard (read, really) the above: Anyone in the area and interested in seeing Nets-Blazers next Thursday?
If there’s enough response, I’m sure we can think of a contest of some sort…
wonda, do you want to just have folks email you privately, or is there something else you’d prefer?
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 8, 2009 5:55 PM EST
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I'll let you handle it. I'll know by tomorrow exactly how many I will be using.
by wondahbap on
Jan 8, 2009 5:58 PM EST
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Okay by me
once you know, do you mind sending me an email, and I’ll take care of it however you like from there?
Thanks for the generosity toward the site, wonda.
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 8, 2009 6:09 PM EST
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of course,
as Jeff points out, the idea of any sort of contest for tickets that the Nets can’t give away fast enough is rather silly on my part. I’ve posted a heads-up about the available tickets in the forums instead…
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 9, 2009 1:20 PM EST
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To be perfectly honest, I've got no clue what you're talking about here.
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 8, 2009 5:07 PM EST
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Nice
I didn’t know you were from New England, thats cool. I thought you lived in LA all this time.
by Champzilla on
Jan 8, 2009 5:19 PM EST
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I go to Dunkin'
Not Starbucks, and I am a Red Sox fan if that helps.
by wondahbap on
Jan 8, 2009 5:23 PM EST
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There's no contest for me
but that’s because I’m not a coffee drinker, so it’s all about the donuts. I can do without putting down a mortgage payment to get a slice of banana bread.
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 8, 2009 5:27 PM EST
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Their coffee is over rated too.
It’s not much better than Dunkin’, plus when I go to a coffee place, if I say extra crem, that means I want you to put it in. Not me.
Cool. I’ll look you up. But you can get some really good seats if you click a lower quantity.
by wondahbap on
Jan 8, 2009 5:31 PM EST
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How did you grow up rooting for the Lakers over the Celtics, you didn’t want to go to the victory parade last year?
by Champzilla on
Jan 8, 2009 5:36 PM EST
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Thanks
Ultimately, at IZOD, I don’t mind being in 210 just because the arena isn’t terribly big, and the section is on the court rather than behind the basket. But I appreciate the heads-up about getting better seats.
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 8, 2009 5:52 PM EST
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Inherited them from my Dad
who was a Lew Alcindor/Kareem fan as a youth.
by wondahbap on
Jan 8, 2009 5:40 PM EST
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I need to live in the States. That would be a sweet deal. I have enjoyed taking advantage of deals to see the T-Wolves the past 2 seasons. A trip may be in order.
by RebusRankin on
Jan 8, 2009 6:33 PM EST
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Beware!!!
Hey guys, one word of caution from a C’s fan who just moved back to Bean after 4 years in NYC: BEWARE OF THEIR SLEAZY TICKET SALES PEOPLE. I saw the C’s wax the Nets one time last year at IZOD, and my personal information was severely misused by their ticket sales staff. It was so bad (both the in-game experience and the ensuing harassment) I almost don’t recommend going there, even for free.
Their idiot sales team of bridge & tunnel charlatans began calling my cell phone 2-3 times a month for the next 6 months, attempting to sell me season tickets and high-priced game packages which I repeatedly told them I had no interest in because I actually hated the Nets. Each time this happened, I told them to remove me from their customer database and leave me alone. That never happened. The solution? I switched my cellular provider. Seriously. That was how I got them to stop calling me.
They also automatically opted-in my email address to their list, which is run through an affiliate of Ticketmaster and requires a separate log-in (which I never created) in order to unsubscribe. This practice is illegal under the United States CAN-SPAM act, which I know for a fact because I work in the email marketing industry. I was only removed from the email list when I called Ticketmaster and threatened to file a complaint.
Bottom line, buyer beware. If you think you hated the Nets back in 2002, you’re gonna hate them even more after going to a game.
by ShermanTheGeneral on
Jan 9, 2009 11:30 AM EST
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The IZOD experience just keeps getting better and better...
thanks for the testimonial, StG. At least you saw the Celts roll the Nets, right?
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 9, 2009 12:55 PM EST
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Crowd at IZOD Center
Nobody in NJ or NY care about the nets. Its not ‘cool’ like being a Knicks fan. There is no public transportation to the game. There is no nightlife in the area. The arena itself is unappealing. Also, if the Nets had KG, Allen and Carter the attendence might be a little better. What was the attendence like at TD when the celtics sucked? Imagine if the NBA put another franchise in Boston outside of the city that was hard to get too and sucked for 2 decades. This is basically the deal with the nets. Im a huge fan that live in jersey and Im ready for them to move somewhere that people care. Anywhere, I dont care if I never get to see a live game again.
by dollar1 on
Jan 9, 2009 4:49 PM EST
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regarding your point about having a better team,
It’s worth noting that the Nets currently rank 23rd in attendance per game at 15,206. In 2002-03, their second consecutive trip to the Finals, the Nets ranked 23rd at 15,184. So I’m not sure it’s wholly to do with how good the team is.
I’d also clarify that there is public transportation to the arena. For example, I’m from Long Island, and after I take the LIRR to Penn Station, I take an NJTransit train to Secaucus Junction and then a bus from there directly to IZOD.
That said, agreed about just about everything else. The crowd is dead. The arena is unappealing. Seeing the Nets move – preferably to Brooklyn – would be great.
Thanks for checking in, dollar. Out of curiosity, how often do you get to IZOD?
-sw
Manuel Aristides Ramirez is the greatest hitter I've ever seen.
by Steve Weinman on
Jan 9, 2009 5:06 PM EST
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